General Terms

Thank you for visiting www.instapep.co.uk (the "Website"). PLEASE READ AND REVIEW THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE AND ASSOCIATED SERVICES.

Returns Policy

For customers in the following countries: United Arab Emirates, Austria, Belgium, Czechia, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Italy, Morocco, Netherlands, Poland, Portugal, Saudi Arabia, Slovakia, and the United States:

Due to the nature of our products, we will only accept returns for defective items. If you receive a defective product, please contact us to arrange a refund or exchange.

We also accept exchanges for damaged products.

Products and Usage

Goods are sold for laboratory research purposes only.

• 100% synthetic
• Non-infectious, non-toxic, non-pathogenic
• For in-vitro use only
• NOT for human or animal consumption

No animal or biological additives are used.

Agreement

By using this Website, you agree to these Terms. If you do not agree, you must not use this Website.

We reserve the right to modify these Terms at any time.

Website Use

You may not:

• Copy, distribute, or sell website content
• Modify or reproduce materials

You may:

• Download or print content for personal, non-commercial use only

Use of Information

Information on this website:

• Is for general purposes only
• Is NOT medical advice
• Must not be used to diagnose or treat conditions

All products are for research use only.

No Advice

Content is not professional advice. Always consult a qualified professional before acting on any information.

Intellectual Property

All content on www.instapep.co.uk (text, images, logos, etc.) is protected by copyright and trademark laws.

You may not reproduce or distribute any content without written permission.

Indemnity

You agree to indemnify and hold InstaPep harmless from any claims arising from:

• Your use of the website
• Misuse of products
• Violation of these Terms

External Links

We are not responsible for:

• Third-party websites
• External content or services

Use of external links is at your own risk.

Website Availability

We aim for 24/7 availability but do not guarantee uninterrupted access.

We are not liable for downtime or interruptions.

Information You Provide

Any information you submit:

• Must not be illegal, abusive, or harmful
• May be used by InstaPep without compensation

Your personal data is handled according to our Privacy Policy.

Disclaimer of Warranties

All services and products are provided "as is".

We do not guarantee:

• Accuracy
• Completeness
• Error-free operation

Use of this website is at your own risk.

Limitation of Liability

InstaPep is not liable for:

• Direct or indirect damages
• Loss of data or profits
• Misuse of products

Liability is limited to the amount paid for products.

Returns & Refunds

No general returns accepted. Refunds only for:

• Missing parcels
• Cancelled orders before dispatch

Product Use & Compliance

Products are NOT:

• Food additives
• Drugs
• Cosmetics

Buyers confirm they:

• Understand risks
• Follow regulations
• Are qualified to handle materials

We may refuse sales to unqualified customers.

Legal Compliance

You agree to follow all applicable laws in your jurisdiction.

Relationship

Use of this website does not create:

• Partnership
• Employment
• Agency relationship

Governing Law

These Terms are governed by the laws of the United Kingdom.

Pricing & Payment

• Prices listed in GBP (£)
• Subject to change
• Payment required before order processing

Account Suspension

We may suspend or terminate accounts if Terms are violated.

Force Majeure

We are not liable for delays caused by:

• Shipping issues
• Customs delays
• External disruptions

Errors & Pricing

We reserve the right to cancel orders due to:

• Pricing errors
• Website glitches

Entire Agreement

These Terms constitute the full agreement between you and InstaPep.